Often, a considerable part of small business owners’ working capital is invested in different tools and equipment. Some of these tools can be open source and free; others require much time and resources to build and tailor to business-specific needs. Today’s fast-paced digital world has leveled the space for all to access essential business growth tools and services. Check out these essential services and equipment to grow your business.
Point of Sale (POS) Machine
The first use case of a POS system in the United States dates as far back as 1879. As computers grew easier to use, so did the general payment process. The world of payments has improved significantly since its first use case. Today, there are several payment types available for customers to procure goods and services faster. And payment options keep increasing, from using credit card machines (where a customer may have to swipe and register their payment information) to mobile payments and contactless payments.
One of the essential tools to manage your finances and bottom line can be a POS system. The essence of convenient payment systems cuts across multiple industries and businesses at different stages. In the e-commerce industry, which is currently home to about 2 billion online shoppers, a POS system is much more of a necessity than a luxury. But a freelancer or consultant can equally use a POS system just as much as a retail setup dealing with order volumes from clients in different countries.
Your online business’s POS system helps manage inventory and handle online transactions. It can also serve as a one-stop shop to manage multiple sales and financial activities simultaneously. Some POS devices may have additional features like a cash register, barcode scanner, or receipt maker. So, you don’t need to invest in these other systems independently. Virtual POS systems favor cloud integration from multiple payment method preferences, providing businesses with a seamless way to manage their sales and financial data, reducing downtime.
An excellent start-up idea might be enough to attract a new investor. But the investor is less likely to stay if your bank account and financial reporting efforts are ineffective. Efficient accounting is a crucial business indicator for successful start-ups, and enlisting accounting services at an early stage in your business setup can have enough impact on your bottom line for the long haul.
Check writing is an important aspect of accounting. However, writing and printing checks manually can take much time away from high-value work. As an alternative, cloud-based check writing services can significantly impact your accounting function with ease-of-use features that allow you to send payments from any mobile device. Automating your check-printing services and writing efforts can have endless benefits for your sales and financial management responsibilities.
Human Resource Services
As a small business owner seeking to work with the top talents in your industry, outsourcing your HR responsibilities can never be a miss. Attracting the best employees goes beyond creating a LinkedIn profile. Businesses need to advertise in the right places. Getting a professional writer to create a terms-of-reference document for your vacancy posts can be a great way to invite intelligent hires to your doorstep.
After establishing the first connection with a prospective employee, the next step is often the interviewing phase. With the right HR professionals, you can ensure your business can determine which ones out of the interview batch get the offers.
Customer Support Services
Customers are a huge part of a successful business’s foundation. Facilitating efforts to ensure your customers always have access to your business is much more of a necessity than a mere indulgence. At best, a contact center solution that can receive a customer’s query from all channels, including a phone line and social media, is vital. Several ways exist to field excellent customer service. You can download a free virtual contact center as a cost-effective solution to cater to your customers’ needs.